Operating Principle
2–4 min read
Noise is unwanted judgment variability that most organizations never measure.
Operating Question
Why It Matters
Noise is unwanted judgment variability that most organizations never measure.
Supporting Evidence
Kahneman, Sibony, and Sunstein, “Noise”.
Research Notes
Treat this as a disciplined decision heuristic and account for relevant context and limits.
Practical Actions
Test identical cases across judges; judge independently before discussion; use structured criteria.
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