Operating Principle
2–4 min read
Noise is unwanted judgment variability that most organizations never measure.
Operating Question
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Why It Matters
Noise is unwanted judgment variability that most organizations never measure.
Supporting Evidence
Kahneman, Sibony, and Sunstein, “Noise”.
Research Notes
Treat this as a disciplined decision heuristic and account for relevant context and limits.
Practical Actions
Test identical cases across judges; judge independently before discussion; use structured criteria.