Operating Principle
2–4 min read
Habituation fades attention to unchanging signals; form must vary while content stays stable.
Operating Question
Why It Matters
Habituation fades attention to unchanging signals; form must vary while content stays stable.
Supporting Evidence
Habituation and advertising-wearout research.
Research Notes
Match communication form to audience knowledge, stakes, organizational norms, and the need for precision.
Practical Actions
Vary form; use different messengers; watch for message wearout.
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