Operating Principle
2–4 min read
Extremeness aversion makes the middle feel safer and less regrettable.
Operating Question
Why It Matters
Extremeness aversion makes the middle feel safer and less regrettable.
Supporting Evidence
Itamar Simonson and Amos Tversky, “Choice in Context”.
Research Notes
Test pricing changes in the actual category and customer context before generalizing the mechanism.
Practical Actions
Review two-tier pricing; position target as middle; test a credible top tier.
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