Operating Principle
2–4 min read
Collective intelligence tracks equal conversational turn-taking and social sensitivity, not average or peak IQ.
Operating Question
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Why It Matters
A leader can raise a team’s effective intelligence by changing how airtime is distributed—often a faster lever than re-hiring for raw ability.
Supporting Evidence
Woolley, Chabris, Pentland, Hashmi, and Malone, Science, 2010.
Research Notes
Use this insight as an operating heuristic: consider context, consequences, and the limits of the underlying evidence.
Practical Actions
The smartest team isn’t the one with the smartest people; it’s the one where participation is evenly distributed. A leader can raise a team’s effective intelligence by changing how airtime is distributed—often a faster lever than re-hiring for raw ability.